1. Files above 1GB in size are not accepted by our file conversion partner, SensusAccess, therefore will have their conversion icon hidden and disabled.
  2. If restrictions for copyright reasons are enabled, files with specific licenses will not display the conversion option for all users, just for users which are registered as needing conversions for accessibility reasons.
  3. Not all file types are convertible, however we offer conversions for all the file types which we can process.

Return to the category: FAQ